Events
With revenue and profitability challenged in ways not experienced since the 1980's, every organisation needs to strike a balance between reducing costs quickly while structuring the business for the inevitable upswing.
Our Cost Management for Recovery workshop explored the role ICT can play in riding out the current economic storm and creating opportunities to innovate. Our expert speakers examined best practice in driving efficiencies from managing customers, people, networks and ICT infrastructure. Listen to a summary of the key outputs from the event below.
Our Speakers
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Peter Clarke
The eircom Perspective: Strategic Approach to ICT
Peter Clarke, Enterprise Market Director, eircom
outlines eircom's approach to constructing a cost reduction strategy that puts organisational performance at its heart -
Chris Ingle
Efficient ICT
Chris Ingle, Research and Consulting Director, IDC
shares his views on the value that ICT can contribute to cost management initiatives -
Michael Carroll
Optimising Customer Engagement
Michael Carroll, Head of Unified Communications, eircom
discusses how ICT can deliver cost effective customer interactions and enhance the customer experience -
Andrew O'Kelly
Network Optimisation
Andrew O'Kelly, Business Solutions Director, eircom
outlines how to maximise an IP network architecture to optimise the delivery of communications-enabled services throughout the organisation. -
Declan Ivory
IT Management
Declan Ivory, General Manager, Datacentre Services, eircom
examines how to deliver cost efficiencies and performance improvements from the consolidation, automation and virtualisation of ICT your infrastructure. -
Clive Ryan
Maximising Productivity & People Management
Clive Ryan, Finance Sector General Manager, eircom
looks at how next generation collaboration and communications tools can create cost efficiencies, reduce travel time and enhance workforce productivity.
