We have developed this privacy statement because we want you to feel confident about the privacy and security of your personal details when you visit or use the eircom.ie/Enterprise website. Our Privacy statement is designed to inform you of the methods and purposes for which we gather and use your data. eircom Limited is a registered data controller with the Data Protection Commissioner and uses your personal data in accordance with its obligations under the Data Protection Acts, 1988 and 2003 along with other related data protection regulations. By visiting the Site, you are accepting the practices described in this Privacy Notice.

Information collected by eircom Limited

Each time you visit the Site, two general levels of information about your visit may be retained by eircom: (1) non-personal information and (2) personal information.

(1) Non-personal Information

Like most websites, we gather statistical and other analytical information collected on an aggregate basis of all browsers who visit the site. We use this information in an aggregate form to get a better understanding of where our visitors come from and to help us better design and organise our website. The Site uses "cookie" technology. A cookie is a little piece of text stored by your browser on your computer, at the request of our server. We may use cookies to deliver content specific to your interests and to save your personal preferences so you don't have to re-enter them each time you connect to the Internet. You are always free to decline our cookies, if your browser permits, or to ask your browser to indicate when a cookie is being sent. You can also delete cookie files from your computer at your discretion. Please note that if you decline our cookies or ask for notification each time a cookie is being sent, this may affect your ease of use of the Site.

(2) Personal Information

Personal information is information which is personal or particular to a specific visitor who chooses to provide that information. This would typically include information provided by you for subscriptions or queries including your name, postal and email address and contact phone number. We will only request your personal information under the following circumstances:

(a) When you log a query
(b) When you request a password for Customer Service Online
(c) When you sign up to our eNewsletter

We hold your personal information in order to administer your registration or subscription and to track your movement throughout the Site. Your information may also be used to verify your identity, to protect against fraud, and to send you updates about your account. We will not use your personal information for any other purpose.

Transfer of Data

Your data will be held in Ireland by eircom Limited. We will only disclose your personal information if we are legally required to do so or if it is reasonably necessary to protect and defend the rights or property of eircom Limited.

Security

Your personal data is held on secure servers hosted by eircom Ltd. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, eircom Limited cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once we receive your transmission, we use our reasonable commercial efforts to ensure its security on our systems.

Contact us:

If you have any additional questions about our privacy policy or how we collect and use your personal data, please contact webmaster@eircom.ie