Customer Services
For more information on our industry-leading implementation and service
capability, see our
Customer Service area.
Your transition to a converged IP infrastructure may be one of the most
significant technology upgrades your organisation has undertaken to date.
As your strategic ICT partner, eircom Enterprise will programme manage all
aspects of the transition, including multiple project streams, taking
overriding responsibility for the success of the implementation.
-
Full management of third party partners: Your
transition may involve the services of multiple third-party vendors who
provide components of your full converged IP solution. Our skilled,
in-house programme managers act as your single point of contact for
managing the quality and delivery of any third-party elements, as well
as elements delivered by our own in-house teams.
-
-
Professional standards, proven methodologies: At
eircom, our professional programme managers, following industry
standard methodologies based on ISO 10006 and PRINCE2 principles, have
delivered hundreds of vital ICT change programmes to our customers. Our
proven, formal procedures for programme management help ensure
synchronised, high-quality, on-budget delivery and integration of all
systems, empowering you to gain the business benefits anticipated by
the project.
-
-
Managed services for superior performance: eircom's
skilled team is also fully qualified to manage and optimise your
network infrastructure following implementation. Discover how you can
save time and achieve superior performance by using our teams to
supplement your own resources and capabilities. For more information on
eircom Managed Services see here. More