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Give your network a presence

Presence information describes whether individuals are available to communicate, and what channels they are reachable on, e.g. instant message, email, fixed line, mobile or desktop application. UC solutions incorporate hardware and software which display each user's physical location and availability. This UC intelligence improves productivity by helping to accelerate decision-making

If you haven't yet adopted UC, you may not have a clear vision of what UC-enabled enterprise feels like. Here are some of the features the typical UC enterprise enjoys:

• UC-grade enterprise communications network
• Enterprise-wide IP calling
• Unification of all message types, including voicemail, into one inbox on any device
• Instant video calling and conferencing capabilities with colleagues
• Secure corporate instant messaging (IM)
• Full "presence" capabilities for internal and external federated users
• Escalation of contacts (click to turn an instant message text chat into a voice call or video conference)
• End-to-end encryption of all communications formats
• Secure document sharing, information searching and collaborative online workspaces (Microsoft Office SharePoint Server 2007)
• Communications-enabled business processes (including the application of UC intelligence to traditional workflows, to accelerate decision making and avoid human delays)
• Click-to-call connectivity for all staff (via most appropriate channel, from mobile to instant message)
• Incoming fax to desktop